๐ข New Support Channels & Issue Reporting System
gm gm Lilypadians! ๐ธ
As we accelerate towards Mainnet, Lilypadโs growth means weโre introducing some new ways to keep communication running smoothly and make sure your questions and feedback are addressed efficiently. We're implementing a new issue reporting system to ensure we can support issues and provide a transparency into the support process.
- **For complex issues, bug reports, or feature requests:** Open a discussion in the Lilypad-Tech org discussion board https://github.com/orgs/Lilypad-Tech/discussions. Select "New Discussion" and then choose "rp-issue". This will aid our team in keeping track of issues while also providing transparency to the community.
- **For quick questions or minor issues:** Use the #i-need-help channel on Discord. https://discord.com/channels/1212897693450641498/1230231823674642513 Our team is here to assist you. Be sure to search for similar questions before posting a new one.
Important Notes:
- ๐โโ๏ธ Ask for help in the right place: If no GitHub discussion is created or your query is in the incorrect place, the question will not be addressed and will be removed.
- ๐ Constructive Feedback: We value your input! When reporting issues, please provide clear and concise descriptions with relevant details (e.g., steps to reproduce, screenshots, logs). This helps us tackle your concerns faster and more accurately.
- ๐ Respectful Communication: Weโre building this together! Maintain a respectful and professional tone in all interactions. Unconstructive or abusive behavior will not be tolerated. Please review our Code of Conduct for further information on community standards https://lilypad.team/coc.
By utilizing the appropriate channels and providing constructive feedback, you're directly contributing to a stronger, more robust Lilypad ecosystem.
Thanks, and onward to Mainnet! ๐
โ Lilypad team.