📢 New Support Channels & Issue Reporting System

📢 New Support Channels & Issue Reporting System

gm gm Lilypadians! 🐸

As we accelerate towards Mainnet, Lilypad’s growth means we’re introducing some new ways to keep communication running smoothly and make sure your questions and feedback are addressed efficiently. We're implementing a new issue reporting system to ensure we can support issues and provide a transparency into the support process.

Important Notes:

  • 🙋‍♀️ Ask for help in the right place: If no GitHub discussion is created or your query is in the incorrect place, the question will not be addressed and will be removed.
  • 📝 Constructive Feedback: We value your input! When reporting issues, please provide clear and concise descriptions with relevant details (e.g., steps to reproduce, screenshots, logs). This helps us tackle your concerns faster and more accurately.
  • 💚 Respectful Communication: We’re building this together! Maintain a respectful and professional tone in all interactions. Unconstructive or abusive behavior will not be tolerated. Please review our Code of Conduct for further information on community standards https://lilypad.team/coc.

By utilizing the appropriate channels and providing constructive feedback, you're directly contributing to a stronger, more robust Lilypad ecosystem.

Thanks, and onward to Mainnet! 🚀

— Lilypad team.